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Terms and Conditions

User Agreement

Following is a summary of the terms and conditions that apply to all purchases made from Evolve Equipment Management P/L.

1. Orders & Delivery:

All orders placed through this website are subject to confirmation and acceptance by Evolve Equipment Management P/L. Generally, orders will be provisioned and fulfilled within one business day or if received out of business hours then the next business day.

We use the most reliable and fastest delivery method. All orders will be shipped using one of the following methods:

Costs

A shipping fee based on your post code and type of shipping requested will be applied at check out. There is no additional shipping cost, if your order includes a postage free item.

Same-Day Dispatch

All in-stock orders placed before 12 noon AEST (excluding weekends and public holidays) are dispatched the same day. Orders placed after 12 noon AEST will be dispatched the next business day. (excluding weekends and public holidays)

Delivery Times

As a general guideline, deliveries to major cities will take 1 to 2 business days, whilst it could take up to 5 business days for more remote areas.

Backorders

Our wholesale suppliers strive to have all items in stock. However, if for any reason we are unable to dispatch your order in the normal time schedule, we will notify you within 2 business days.

Notes

Evolve Equipment Management P/L may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. Evolve Equipment Management P/L may refuse an order for any product at its sole discretion if it believes that the order contravenes Evolve Equipment Management P/L Acceptable Usage Policy or might be a fraudulent order.

2. Returns & Refunds

To return a product, you must first contact us to obtain a Return Authorisation (RA) number. Returned goods cannot be accepted without an Evolve Equipment Management P/L RA number, which is valid for 30 days from the issue date. When posting goods back to us, the RA number is to be clearly marked on the returned goods packaging, or goods will be returned upon arrival.

Incorrectly ordered or unwanted goods:

Faulty goods: