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Our Service Guarantee

We understand the operational impact on an office when a machine is not behaving as it should and over the years we have implemented measures to make sure our clients experience as little downtime as possible. 

We Can Help - We can provide support on a wide range of products and brands. From IT equipment, projectors, speakersshredders and laminators to wide format printers, multifunction devices and more!

Response Times – With rapid response times, we aim to get you up and running as soon as possible. This is part of our commitment to giving our customers unmatched service.

First Time Fix – Our target is to fix more than 90% of all service calls on the first visit. To make this possible, every technician carries a vast amount of stock which is replenished regularly. 

Knowledge – We are committed to comprehensive training programs which involves regular assessments to keep the team's knowledge up to date on new models and software.

Experience – Our average technician has 10 years of experience in the field, over a number of brands, so you can rest assured that your print devices are in safe hands.

Remote Support – Our unique remote support service allows us to check the status of your Kyocera devices 24 hours a day. It enables us to view jam and error logs, toner levels and usage, upgrade firmware and adjust settings.