07 4080 2000

Experienced Service Field Technician

Considered a move to sunny Far North Queensland, where the lifestyle is tropical?

Evolve is a strong company that is expanding. The successful applicant will be joining a growing company.

The role involves in field break-fix incident resolutions, installation of new devices, preventative maintenance services and more. Evolve has a very inclusive working environment where everyone's contribution matters and where you can make a real difference. This is a great opportunity to grow and develop new or existing skills.

5 Day Week (Monday - Friday) No Weekends or Public Holidays

Some travel will be required to service our clients in regional areas and a great way to see North Queensland.

Roles & Responsibilities

  • Deliver and install printers and MFD’s into end user environments in a timely manner.
  • Provide post-sales technical support including diagnosis, repair and maintenance of Multi-Function Devices/Printers
  • A solid understanding of print connectivity and ability to diagnose IT related issues.
  • Accurate record keeping of all work completed for each site using in house systems.
  • Completing job workflow requirements
  • On site break-fix and preventative maintenance service of office equipment

The Ideal Candidate

  • Current Valid manual driver’s license.
  • Physically fit
  • Experience within the business equipment, photocopier service and repair industry.
  • Technical aptitude / troubleshooting skills & the ability to learn concepts quickly.
  • Excellent presentation and communication skill
  • Ability to work autonomously
  • A solid understanding of print connectivity and ability to diagnose IT related issues relating to print devices*      
  • A working knowledge of Print Management Applications and Software Solutions
  • Experience working on KYOCERA products will be considered an advantage but not essential.
  • A Restricted Electrical Licence is desirable.
  • Knowledge of JIM software is desirable

Benefits of this role include

  • Permanent Full Time position
  • Flexible Remuneration based on skills and experience
  • Safe and secure working environment
  • Multi-cultural and diverse environment
  • Family-friendly work practices
  • Opportunity to expand your technical knowledge and experience, develop your industry skills and ultimately, your career.
  • Opportunity for a variety of experiences including remote location travel

The applicant must be located in Cairns, as operations work out of Cairns Office.

The preferred candidate will need to undergo a police check, hold already or be willing to secure a Positive Notice Working with Children Blue Card, and have authority to work in Australia. Must have QLD Manual Drivers Licence.

A Resume and Cover Letter outlining your talent can be emailed to hr@evolvecairns.com.au