For more information on each category - select the question.
You will find your Evolve Equipment Management machine number located on the front of the machine.
Print a status page on your Kyocera device. Follow these instructions: System Menu > Reports > Print Report > Status Page > Yes
You can check the toner levels by printing a status page or viewing the levels on the screen. Follow the provided instructions.
To get a meter read from your Kyocera device, follow the provided instructions.
If you are having trouble printing from your computer - Check the network cables, and follow the provided instructions.
Lines on copies or scans? Try cleaning the slit glass with the supplied cleaning cloth. Follow the provided instructions.
If you are getting white or blank lines through your prints? Follow the provided instructions to do a laser scanner clean.
If the colour on your prints doesnt look right, try these user maintenance settings to see if they improve your prints.
We predominately work on Kyocera, Brother and Epson machines however we can assess a wide range of brands & products as our technicians have had training on many other office equipment products.
We check the life of parts, jam counts, error codes, clean feed tyres, filters, the scanner glass, upgrade firmware and address any issues you may have experienced.
We pride ourselves on the service we offer. We guarantee our workmanship up to 30 days and major components on have a warranty of 90 days.
Kyocera printers and MFPs have 2 year onsite warranty, Brother and Epson devices normally come with 1 year return to base warranty.
Workshop Inspection $60. Onsite callouts depend on your location and if your machine is within its warranty period or not.
1 / For optimum performance. Toner particles of the incorrect size can lead to poor print quality with streaky grey background or ghosting on the page.
2 / Manufacturers of cheap ‘compatible’ cartridges do not participate in any environmental schemes in Australia. All their cartridges go to landfill.
Private Print on your Kyocera Taskalfa by following our simple 8 steps.