Document Solutions

Document Solutions from Evolve Equipment Management

Evolve Equipment Management are the Cairns Kyocera Authorised Dealer, supplying and managing print devices through North Queensland.

What is Document Solutions?

Document Solutions is the industry term for the ouput (printing) and input (scanning) of documentation.

Benefits of Document Solutions.

Evolve are committed to delivering tailored Document Solutions that meet your specific needs and industry requirements. Our team of experts work closely with you to assess your document management challenges, design a customised solution, and provide ongoing support to ensure a seamless implementation.

Managed Print Service with Evolve

Specialised equipment requires maintenance from our fully trained technicians to ensure long term productivity and maximum uptime. The equipment service plan available on our products are designed to place the emphasis and responsibility with us, to keep these products in proper working order throughout its designated life.

Managed Print Services- What's Included:

Preventative Maintenance
Servicing, Including Parts and Labour
Training, Technical Advice and Assistance
All Toner
Remote Support
Manufacturer Trained Technicians

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We Can Help

We can provide support on a wide range of products and brands. From IT equipment, projectors, speakers, shredders and laminators to wide format printers, multifunction device and more!

Response Times

With rapid response times, we aim to get you up and running as soon as possible. This is part of our commitment to giving our customers unmatched service.

First Time Fix

Our target is to fix more than 90% of all service calls on the first visit. To make this possible, every technician carries a vast amount of stock which is replenished regularly.

Knowledge

We are committed to comprehensive training programs which involves regular assessments to keep the team's knowledge up to date on new models and software.

Experience

Our average technician has 10 years of experience in the field, over a number of brands, so you can rest assured that your print devices are in safe hands.

Remote Support

Our unique remote support service allows us to check the status of your Kyocera devices 24 hours a day. It enables us to view jam and error logs, toner levels and usage, upgrade firmware and adjust settings.

Service Areas

Our service support is delivered in person across all of Tropical North Queensland. From Mackay, Townsville, Cairns, north to Cooktown, Cape York and the Torres Straits and West to Croydon, Normanton, Burketown and Mt Isa.

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